In this Section:
FTA Application Portal - Contact FTA Application Help Desk by calling (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Login.gov Account - Contact Login.gov helpdesk at https://login.gov/contact/.
Please follow steps 1 through 6 below to complete the LOGIN.GOV registration or you may follow along in our training video.
Step 1: Go to FTA Application Portal and click on the blue "Sign in with LOGIN.GOV" button.
Step 2: Click on "Create an account" button.
Step 3: Enter your email address and check the box to accept the "Rules of Use."
Step 4: Look for confirmation email in your inbox from Login.gov and click on "Confirm email address."
Step 5: Create a strong password. Password must be at least 12 characters and should not include any commonly used words or phrases. Click the blue "Continue" button to go the next step.
Step 6: Last and final step is to set up a second layer of security. Select the radio button for the desired authentication method, click the blue "Continue" button and follow the instructions to have your Login.gov account created successfully. If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Security Key Method - A security key is typically an external physical device, like a USB, that you plug into your computer. The key is linked to your accounts and will only grant access to those accounts once the key is plugged in and activated.
Login.gov requires security keys that meet the FIDO (Fast Identity Online) standards.
To use this secure option for login.gov authentication, plug the key into a USB port and assign the key a name to identify it with your login.gov account. The next step will ask you to activate your key. This is generally done by pressing a button on the key itself.
Government Employee ID Method - Physical PIV (personal identity verification) cards or CACs (common access cards) are secure options for federal government employees and military personnel. These cards, with encrypted chip technology, are resistant to phishing and difficult to hack if stolen.
Authentication Application Method - Authentication applications are downloaded to your device and generate secure, six-digit codes you use to sign into your accounts. This method offers more security than phone calls or text messaging against phishing, hacking, or interception.
Choose a device, such as a computer or mobile device (phone or tablet), on which you can install apps. Download and install an authentication app to your device. Some popular options include:
A one-time passcode is generated by the application each time you sign in to login.gov.
Phone Method - If you choose to use this less secure option, enter a phone number at which you can receive phone calls or text messages. If you only have a landline, you must receive your security code by phone call. Login.gov cannot send security codes to extensions or voicemails.
A unique security code is sent to that phone number each time you sign in to your login.gov account. Each security code expires after ten minutes and can only be used once.
After you receive the code, type it into the “one-time security code” field.
You will receive a new security code each time you sign in to your login.gov account.
Backup Codes Method - Backup codes are an accessible option for users who do not have access to a phone. However, backup codes are the least secure option for two-factor authentication.
Login.gov will generate a set of ten codes. Backup codes must be printed or written down which makes them more vulnerable to theft and phishing.
After you sign in with your username and password, you will be prompted for a code. Each code may be used only once. When the tenth code has been used you will be prompted to download a new list.
As first-time users to Login.gov, after successful creation of your login.gov account use the account details to login.
As a user with an existing Login.gov account with an email address that matches the email address used during the registration of the external application use the account details to login.
As a user with an existing login.gov account that has an email address that does not match with the email address used during the registration of the application, follow the steps below to associate the email address used during the registration of the application to your login.gov account.
Please follow steps 1 through 3 below to complete the LOGIN.GOV registration or you may follow along in our training video.
Step 1: Go to FTA Application Portal and click on the blue "Sign in with LOGIN.GOV" button.
Step 2: Enter your email and password and click the blue "Sign in" button.
Step 3: Last and final step is to authenticate using one of the methods that you had selected during the creation of the Login.gov account. After successful login, FTA Application Portal dashboard will be displayed with:
If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Please follow steps 1 through 6 below to complete the LOGIN.GOV registration or you may follow along in our training video.
Step 1: Go to FTA Application Portal and click on the blue "Sign in with LOGIN.GOV" button.
Step 2: Click on "Forgot your password" link in the bottom.
Step 3: Enter the email address that was originally used to create the Login.gov account and click the blue "Continue" button.
Step 4: Look for reset your password email in your inbox from Login.gov and click on "Reset your password."
Step 5: Create a new strong password. Password must be at least 12 characters and should not include any commonly used words or phrases. Click the gray "Change Password" button.
Step 6: Last and final step is to wait for a confirmation email from Login.gov with "Your password has been changed" message before you can log in with your new password. If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Part 1: Add Email Address
Part 2: Delete Email Address
Steps to change your phone number:
Steps to change your password:
If you delete your Login.gov account:
You will not lose your information in those applications, but you will need a new Login.gov account to be able to sign in to those applications.
Steps to delete Login.gov account:
Login.gov is a secure sign in service used by the public to sign into participating government agencies. Login.gov provides users with one account to access multiple digital services and protects user accounts with strong multi-factor authentication options.
Back to TopTo comply with security mandates in Executive Orders, FTA is transitioning to Login.gov for accessing FTA systems that require authentication. Login.gov enables and requires multi-factor authentication (password in addition to a secondary authentication). Once implemented, users will be redirected to Login.gov for access to this application. This is an advance and general notification of this imminent change. FTA will provide more details, guidance, training resources and a definitive implementation date as soon as possible.
Back to TopNothing will happen to the existing data associated with your application account. Once you set up a Login.gov account it will be linked to your existing account. The only difference is that you’ll use your Login.gov email address, password and the one-time security code to sign into the application.
Back to TopYou need to create a Login.gov account if you don’t already have one. Your old username and password will no longer work so you will need to:
Once you’ve finished setting up your Login.gov account, you’ll go back to the FTA Application Portal to login and access the application.
You need to use your Login.gov email address, password, and the one-time security code every time you want to sign into the application.
Back to TopIf you already have a Login.gov account and if the email address matches the one used during the application registration, then when you log into FTA Application portal the application will be displayed. If you already have a Login.gov account and if the email address doesn’t match the one used during the application registration, you will need to follow the below steps to associate the email address to the existing login.gov account:
If you do not confirm your email address, you will not be able to use it with your Login.gov account.
Back to TopIf a user forgets their password, then the user can use the “Forgot password” link in the Login.gov sign-in page.
Back to TopFor example: I changed my mobile number (or) I have uninstalled Authenticator app. If a user no longer has access to their multi-factor authentication methods, they can delete their Login.gov account and re-register at Login.gov.
Back to TopAfter 10 wrong password attempts, the user will be locked out for a few mins.
Back to TopAfter 3 wrong password attempts, the user will be locked out for 10 mins.
Back to TopIf you have a secondary authentication method, you will need to use that to login. Login.gov is unable to grant you access to your account if you get locked out and/or lose your authentication method(s).
Back to TopNo. Each person needs their own Login.gov account.
Back to TopPlease follow steps 1 through 6 below to access the application(s) if you have already registered to any of the application(s) or you may follow along in our training video.
Step 1: Go to FTA Application Portal and click on the "Sign in with LOGIN.GOV" button. You must accept the terms and conditions before you can continue.
Step 2: Enter your email and password and click the "Sign in" button.
Step 3: Authenticate using one of the methods that you had selected during the creation of the Login.gov account. Once completed, you will see the FTA Application Portal Dashboard.
If you have already registered to any of the following applications, the application icon will be displayed under the registered applications.
You can access the following applications without registration:
Step 4: Click on the application icon to view the application dashboard page. Click on Exit in the application page to come back to FTA Application Portal Dashboard page.
Step 5: To go back to the main Dashboard page, click the Exit link on any of the application's page.
Step 6: last and final step is to always logout by clicking the Sign Out link on the top right-hand corner of the Dashboard page. If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Please follow steps 1 through 4 below for already registered users.
Step 1: Go to FTA Application Portal and click on the "Sign in with LOGIN.GOV" button. You must accept the terms and conditions before you can continue.
Step 2: Enter your email and password and click the "Sign in" button.
Step 3: Authenticate using one of the methods that you had selected during the creation of the Login.gov account. Once completed, you will see the FTA Application Portal Dashboard with list of all applications that you can register to listed under "Explore other Applications" section.
Step 4: Click the application link below that you want to register to and follow the steps or you may follow along in our training video.
Step 4A: To register for TAMPLATE, click on the TAMPLATE application icon and the registration page will be displayed.
Step 4B: Click the Register button to continue with the registration process or click the Cancel button to go back to the dashboard page.
Step 4C: Once registration has been completed and is successful, a registration confirmation pop-up message will be displayed and the TAMPLATE icon will be displayed under the Registered Application(s) section.
Step 4D: To view the TAMPLATE application dashboard, click on the TAMPLATE icon, it will take you to the TAMPLATE application dashboard page. To register for additional applications, press the Exit link on the top right-hand corner to go back to the FTA Application Portal Dashboard.
Please Note: If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Step 4A: To register for Bus Testing, click on the Bus Testing application icon and the registration page will be displayed.
Step 4B: Click the Register button to continue with the registration process or click the Cancel button to go back to the dashboard page.
Step 4C: Once registration has been completed and is successful, a registration confirmation pop-up message will be displayed and the Bus Testing icon will be displayed under the Registered Application(s) section.
Step 4D: To view the Bus Testing application dashboard, click on the Bus Testing icon, it will take you to the Bus Testing application dashboard page. To register for additional applications, press the Exit link on the top right-hand corner to back to the FTA Application Portal Dashboard.
Please Note: If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Step 4A: To register for EPD, click on the EPD application icon and the registration page will be displayed.
Step 4B: Click the Register button to continue with the registration process or click the Cancel button to go back to the dashboard page.
Step 4C: Once registration has been completed and is successful, a registration confirmation pop-up message will be displayed and the EPD icon will be displayed under the Registered Application(s) section.
Step 4D: To view the EPD application dashboard, click on the EPD icon, it will take you to the EPD application dashboard page. To register for additional applications, press the Exit link on the top right-hand corner to go back to the FTA Application Portal Dashboard.
Please Note: If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Step 4A: A PMOC needs to be added by FTA Application Owner in KSS-eFlow. Once the PMOC has been added then the KSS-eFlow application icon will be displayed under Registered Application(s) section.
Step 4B: To view the KSS-eFlow application dashboard, click on the KSS-eFlow icon, it will take you to the KSS-eFlow application dashboard page. To register for additional applications, press the Exit link on the top right-hand corner to go back to the FTA Application Portal Dashboard.
Please Note: If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Step 4A: To register for Rail Row PC, click on the Rail Row PC application icon and the registration page will be displayed.
Step 4B: Fill in the information and click the Register button or click the Cancel button to go back to the dashboard page.
Step 4C: Once registration has been submitted, you will get a registration review pop-up notification stating that that submission will be reviewed for approval by the FTA Application owner. If or when the application is approved, you will see the Rail Row PC icon displayed under Registered Application(s) section. If the request is denied, the Rail Row PC icon will be displayed under Explore other Application(s) section as below. Clicking on the icon will display the denial message.
Step 4D: To view the Rail Row PC application dashboard, click on the Rail Row PC icon, it will take you to the Rail Row PC application dashboard page. To register for additional applications, press the Exit link on the top right-hand corner to go back to the FTA Application Portal Dashboard.
Please Note: If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Step 4A: To register for Charter Reporting, click on the Charter Reporting application icon and the registration page will be displayed.
Step 4B: Fill in the information and click the Register button or click the Cancel button to go back to the dashboard page.
Step 4C: Once registration has been submitted, You will get a registration review pop-up notification stating that that submission wil be reviewed for approval by the FTA Application owner. If or when the application is approved, you will see the Charter Reporting icon displayed under Registered Application(s) section. If the request is denied, the Charter Reporting icon will be displayed under Explore other Application(s) section as below. Clicking on the icon will display the denial message.
Step 4D: To view the Charter Reporting application dashboard, click on the Charter Reporting icon, it will take you to the Charter Reporting application dashboard page. To register for additional applications, press the Exit link on the left-hand menu to go back to the FTA Application Portal Dashboard.
Please Note: If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
Please follow steps 1 through 4 below to re-activate deactivated application(s) or you may follow along in our training video.
Step 1: Go to FTA Application Portal and click on the "Sign in with LOGIN.GOV" button. You must accept the terms and conditions before you can continue.
Step 2: Enter your email and password and click the "Sign in" button.
Step 3: Authenticate using one of the methods that you had selected during the creation of the Login.gov account. Once completed, you will see the FTA Application Portal Dashboard with list of all applications that have been deactivated. (As per the FTA Security policy if you have not logged into the application for 60 days from your last login date, your access will be deactivated. A reminder email will be sent on the 50th day to login into the application and an email will be sent on 60th day after application access deactivation.The deactivated application icon will have an ‘X’ mark on it.).
Step 4: Last and final step is to click on the deactivated application(s) icon. You will be presented with a pop-up that provides an option to reactivate your access or cancel it. Click on the Reactivate My Access button to reactive your access for the deactivated application(s). A reactivation confirmation message will be displayed. Click OK in the confirmation message to view the reactivated application icon. You may also click on the Cancel button to return to the dashboard page.
Once the application(s) has been activated, it will be displayed with a green check mark on the top right-hand corner.
Please Note: The re-activation process for the applications listed below requires you to reach out to respective FTA team; the details will be displayed when you click on the application icons.
Please Note: If you run into any issues, have questions or concerns for any of the steps listed above, please feel free to reach out to us at (877) 561-7466 or (202) 967-0340 or email to FTAITHelpDesk@dot.gov.
The purpose of FTA Application portal is to provide a web-based, secure method of accessing external applications using Login.gov with multi factor authentication process.
Back to TopTo comply with security mandates in Executive Orders, FTA is transitioning to Login.gov for accessing FTA systems that require authentication. Login.gov enables and requires multi-factor authentication (password in addition to a secondary authentication). FTA Application Portal will be a centralized portal from where the applications can be accessed.
Back to TopNothing will happen to the existing data associated with your application account. Once you set up a Login.gov account it will be linked to your existing account data. The only difference is that you’ll use your Login.gov email address, password, and the one-time security code to sign into the application.
Back to TopIf you are already registered to an application, then when you login to FTA Application Portal with Login.gov account, the application will be displayed under registered application(s) section. Click on this link to view the steps to access already registered application(s).
Back to TopClick on this link to view the steps to register to an application.
Back to TopClick on this link to view the steps to reactivate the access to application that was deactivated due to 60-day inactivity.
Please Note: There is an exception for Charter Reporting and Rail Rights-of-Way Program Comment’s Optional Property Based Approach (Rail Row PC) applications.
To comply with the May 2021 executive order for improving our nation’s Cybersecurity, FTA is transitioning to Login.gov for accessing FTA systems that require authentication. Once implemented, users will be redirected to Login.gov to access application(s).
This training session provided an overview of the FTA Application Portal, Login.gov account creation and authentication process.
U.S. DEPARTMENT OF TRANSPORTATION
Federal Transit Administration
1200 NEW JERSEY AVENUE, SE
WASHINGTON, DC 20590
202-366-4043