1. Category:
Other
Sub-Category:
Calendar of Events
Question:
I have an event co-sponsored by the Federal Transit Administration and I'd like to advertise it on your website. How does the process work to have it posted on the FTA website?
Answer:
The Federal Transit Administration welcomes the opportunity to post your transit-related event on the FTA website. Please send an e-mail with the name of your event (i.e., conference, meeting, symposium, etc.) to Ketrina.Nelson@dot.gov with pertinent information and we will get that information posted on the FTA website within 24 hours. Thank you
Rate this FAQ
Rate this FAQ
Overall Value: 4
2. Category:
Other
Sub-Category:
Complaint
Question:
I have a complaint regarding the paratransit service in my local district. The service I receive has been less than accommodating. Who do I contact for help with this issue?
Answer:
Please refer your complaint to the FTA’s Office of Civil Rights in writing or call (202) 366-4018.
Rate this FAQ
Rate this FAQ
Overall Value: 2
3. Category:
Other
Sub-Category:
Complaint
Question:
I’ve been looking for information on a transit project in Alabama? Where do I find this?
Answer:
Please contact the regional office for that state http://www.fta.dot.gov/regional_offices.html.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
4. Category:
Other
Question:
If I need to contact someone in the Public Affairs Office after hours what number should I call?
Answer:
You can call the Office of Communications & Congressional Affairs general number at (202) 366-4043 and leave a voicemail message. We strive to regularly check and return calls daily.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
5. Category:
Other
Question:
I’m looking for a transportation-related publication but I don’t have the author’s name or publication date.
Answer:
If you are unable to locate the publication on FTA’s website please contact the National Technical Information Service at (703) 605-6000 or via e-mail at http://www.ntis.gov.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
6. Category:
Other
Question:
I’m a TV reporter in Phoenix, AZ and I’m doing a story on the top ten transit agencies in the country. Who do I contact for help?
Answer:
Contact FTA’s Public Affairs Office at (202) 366-4043. Please leave a voicemail message and someone will contact you directly.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
7. Category:
Other
Question:
How can I sign up to receive e-mail alerts for the News & Events section?
Answer:
Click the “sign up for e-mail updates” link on the FTA homepage and it will take you step-by step through the process.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
8. Category:
Other
Question:
How often do the transit photos on the FTA homepage rotate?
Answer:
The photos are set to rotate at random when you refresh your internet browser.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
9. Category:
Other
Question:
I’m a graduate student at Colgate University and I’m doing some research on paratransit programs in the Midwest. I need stats on the agencies that are in compliance with ADA.
Answer:
Contact FTA’s Office of Civil Rights at (202) 366-4018.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
10. Category:
Other
Question:
My mother does not have a computer. How can she contact you for assistance in resolving a transportation issue?
Answer:
Contact FTA’s Office of Civil Rights at (202) 366-4018 and someone will assist you.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
11. Category:
Other
Question:
How can I receive updates to FTA's Drug and Alcohol program?
Answer:
You can register for e-mail updates on FTA's Drug and Alcohol program on VOLPE's website see: https://public.govdelivery.com/accounts/USDOTFTA/subscriber/new
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
12. Category:
Other
Question:
There is a memo being circulated around the Internet supposedly from the Federal Transit Administration (FTA) concerning the wearing of uniforms on public transit and the alleged accosting of uniformed service people. Is it possible to confirm, clarify or deny the memo?
Answer:
FTA’s Office of Safety and Security received a transit-related email that originated from a US Army Security Specialist at Ft. Belvoir. The email was then forwarded by FTA to a limited list of safety and security contacts in the public transportation field to raise their situational awareness. The original memo did not originate from the Federal Transit Administration, nor does it reflect official FTA policy or guidance.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
13. Category:
Other
Question:
I don't have access to a computer and would like you to send me hardcopies of FTA publications. Can you send me the following: FTA 2007 Annual Report, Bicycles & Transit: A Partnership that Works, This is the FTA, Advanced Public Transportation Sytems, Job Access Planning: Challenges and Approaches and Transit Benefits 2000?
Answer:
We would like to accomodate your request for papercopies of FTA publications however, the Paperwork Reduction Act of 1995 prohibits us from doing such. With the high cost of publishing and mailing government reports, the Federal Transit Administration (FTA) publishes and distributes technical reports electronically. Today, the majority of research and technical reports are “born digital” and distributed electronically. FTA reports are also available from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, VA 22161, 1-800-553-6847 or (703) 605-6000, fax (703) 605-6900, Order via e-mail 24 hours a day: [orders@ntis.gov].
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
14. Category:
Other
Question:
Our County has received funding from ARRA to purchase new transit buses. We would like to use the ARRA logo to make stickers to put on our buses to show support and thanks for ARRA. How can I get a PDF file of the ARRA logo to create stickers?
Answer:
Thank you for contacting the Federal Transit Administration. For information on the usage and ARRA logos please see: http://www.fta.dot.gov/index_9440_9482.html.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
15. Category:
Other
Question:
Is it possible to download the preliminary report on high speed lines in the USA ?
Answer:
The high speed rail program is being handled by the Federal Railroad Administration. You can find more information about high speed rail here: http://www.fra.dot.gov/US/content/31
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
16. Category:
Other
Question:
I am looking for best practices and would like to establish the responsibilities of local transit authorities in the US. To what extent are the local transit authorities responsible and where do the state and federal authorities come into the picture?
Answer:
Local transit authorities have the primary responsibility for the safety and security of their passengers, vehicles, and facilities. To assist them in reaching that goal, the Federal Transit Administration, a mode of the US Department of Transportation, provides technical assistance and training in the area of safety (preventing unintentional acts), while the Transportation Security Administration, a mode of the US Department of Homeland Security, provides technical assistance and training in the area of security (preventing intentional acts, including terrorism). You may visit FTA's Safety & Security webpage (http://fta.dot.gov/about/12419.html) or TSA's Mass Transit webpage (http://www.tsa.gov/what_we_do/tsnm/mass_transit/index.shtm) for additional resources. Thank you for your interest in the safety and security of public transportation.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
17. Category:
Other
Question:
I am a planning student at George Mason University and I read an article that mentioned Administrator Peter Rogoff saying, "We do before and after studies of major transit investments," he said. "And when we look at these (streetcar) grants we are going to look not just at ridership but at the economic development successes -- or the lack thereof -- they brought about in their urban areas." I am writing my capstone on economic development spurred by the implementation of streetcars and was wondering if you had any information/studies conducted available. Any assistance you could give me would be greatly appreciated.
Answer:
Yes, you can find these reports at the following link: http://www.fta.dot.gov/printer_friendly/publications_9197.html The following FAQ may also be useful to you: http://www.fta.dot.gov/printer_friendly/planning_environment_2613.html
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
18. Category:
Other
Question:
I'd like to request an interview with Administrator Peter Rogoff to talk about the state of our nation's rail systems. How do I get in contact with him?
Answer:
We strongly encourage you to contact the FTA's Office of Communications & Congressional Affairs at (202) 366-4043 and one of their staffers will provide respond to your request. Thank you
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
19. Category:
Other
Question:
Would you like to use a photo posted on this site?
Answer:
FTA does not restrict or hinder the public from downloading any information from its website. Parties seeking rights to republish the photographs for commercial purposes are advised to contact the appropriate transit agency. Each photo FTA places on its website identifies the transit agency or authority that submitted it with the intention of promoting transit and showcasing the individual agency.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
20. Category:
Other
Question:
Having problems with this site?
Answer:
Visit our web accessibilities page to learn how to increase the font size, download viewers, learn how to disable your pop-up blockers, or contact us to ask a specific question.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
21. Category:
Other
Sub-Category:
Comment
Question:
How can I apply for a career with the FTA?
Answer:
All Federal government job positions are advertised on www.usajobs.gov.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
22. Category:
Other
Sub-Category:
Comment
Question:
I accidentally deleted topics. How do I subscribe to those topics again?
Answer:
Thanks for contacting the Federal Transit Administration. It sounds as if you would like to subscribe to selected transportation topics/publications through the Department of Transportation website. To do that, copy/paste this link into your browser window: https://public.govdelivery.com/accounts/USDOT/subscriber/new Once you enter your email address, you will be prompted to select topics.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
23. Category:
Other
Sub-Category:
Comment
Question:
My brother lives in Wilmington NC, he is mentally disabled and he needs a pass to ride public transportation, who do I contact?
Answer:
Thanks for contacting the Federal Transit Administration. FTA Enhanced Mobility of Seniors & Individuals with Disabilities - Section 5310 program funds are not awarded directly to individuals, rather to each state. Therefore, it is best to contact your state Department of Transportation to inquire about Section 5310 program funding. I will provide links to more info about the Section 5310 program below. You may also find it helpful to check out this website -- www.eldercare.gov. Once you enter your zip code, you will get information about how to access your local Aging and Disability Resource Center. The ADRC can assist with locating services, including transportation. Here is more about FTA's Enhanced Mobility of Seniors & Individuals with Disabilities program: 1. Section 5310 Fact Sheet: http://www.fta.dot.gov/documents/MAP-21_Fact_Sheet_-_Enhanced_Mobility_of_Seniors_and_Individuals_with_Disabilities.pdf 2. Section 5310 Webinars: http://www.fta.dot.gov/13093_15663.html 3. Section 5310 Program Guidance: http://www.fta.dot.gov/legislation_law/12349_16011.html and Circular: http://www.fta.dot.gov/documents/C9070_1G_FINAL_circular.pdf
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
24. Category:
Other
Sub-Category:
Calendar of Events
Question:
How often is the calendar of events section updated?
Answer:
The calendar of events section is updated frequently. To receive e-mail updates for this section sign up on FTA’s homepage at http://www.fta.dot.gov/.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
25. Category:
Other
Sub-Category:
Calendar of Events
Question:
I am unable to attend the 3rd annual FTA Drug and Alcohol Conference this year. When will this conference be held again?
Answer:
Please check the VOLPE website for more detailed information at http://www.fta.dot.gov/safetysecurity/12419_12532.html
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
26. Category:
Other
Sub-Category:
Calendar of Events
Question:
How do I obtain a list of financial management seminars (FMO) for 2008 and where are they going to be held?
Answer:
For information on upcoming FMO events please see, http://www.fta.dot.gov/funding/oversight/grants_financing_99.html.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
27. Category:
Other
Sub-Category:
Comment
Question:
I’d like to send in a comment but it’s not related to transit? Can I still send it?
Answer:
Although we appreciate your comments we ask that you keep them specific to FTA-related transportation issues/projects.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
28. Category:
Other
Sub-Category:
Comment
Question:
How does the FTA respond to customer comments?
Answer:
We welcome the opportunity to hear from our customers regarding any aspect of our website. Please send us your suggestions for improvement and/or comments via the Contact Us Submission Form.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
29. Category:
Other
Sub-Category:
Complaint
Question:
I subscribed to the press release page and I received an error message. Can someone fix it?
Answer:
If you experience a problem with accessing information on any FTA page please fill out the website problem submission form at http://www.fta.dot.gov/index_errorForm.html.
Rate this FAQ
Rate this FAQ
Overall Value: No Rating
Action
Question Not Answered? Ask FTA
New Search
Category Descriptions

Find On This Page: Use quotes around each search term if entering multiple search terms for the Find function (i.e. "Train Car", "Bus Stop*").

The wildcard symbol * can be used only at the end of a search word.

Report Problems